General Terms and Conditions
On your day of arrival, reserved rooms will be available from 15:00 onward. If you have not arrived by 18:00, we reserve the right to assign the room to other guests, so please tell us in advance if you will be arriving later than 18:00.
On your day of departure, we ask that you vacate the room by 11:00, or tell us of your need to stay later by 22:00 on the evening before. For departures up until 18:00, half the room price is due, for departures after 18:00 the full room price is due.
Package services booked but not used cannot be refunded. Any cancellations must be in written form, confirmed by us. Should we be able to sublet the room, you will of course not incur any accommodation costs.
Animals may only be brought along with the prior consent of the Landhaus HEIMISCH.
– EC card / Maestro
Cancellation of a reservation is subject to the following conditions:
- Cancellations up to the 7th day before arrival are free of charge. In the event of cancellations after the 7th day before arrival or in the event of the guest’s absence, Landhaus HEIMISCH will charge 80% of the accommodation price for the booked period.
- If a separate date for withdrawal from the contract has been agreed in writing between Landhaus HEIMISCH and the guest, the guest can withdraw from the contract until then without triggering payment or damage claims by Landhaus HEIMISCH. The guest’s right to withdraw from the contract expires if he does not exercise his right to withdraw from the contract in writing to Landhaus HEIMISCH by the agreed date.
As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. If we become aware of such infringements, we will remove this content immediately.
Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council
Link to the homepage of the European Commission’s online consumer dispute resolution service: http://ec.europa.eu/consumers/odr/ – further information is available there. If you have any initial questions about a possible dispute resolution procedure, please contact us at firstname.lastname@example.org.
Note on §36 Consumer Dispute Resolution Act (VSBG): This company does not require itself to participate in dispute resolution proceedings before a consumer arbitration board.